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Client Services Keeps STS Aviation Group Flying Forward


Every position and department at STS Aviation Group works toward a common goal, which is to provide the aerospace industry with the personnel and resources it depends on to keep flying. The Client Services’ division at STS is no exception, but before I continue, I would like to take a brief moment and introduce myself. After all, this is the first time I’ve been asked to contribute to the company’s Quarterly Newsletter, and it makes sense for us to start in the obvious place.

My name is Tamsin Brosche, and I am the Director of Client Services at STS Aviation Group. The department I oversee is relatively new to the company, but the work we do is critical to its overall success. Allow me to explain.

Client Services is the go-to point of contact for STS’ customers. Not only do we focus on building strong relationships, we act as a consultative partner while providing the metrics and tools required to stay on top of joint initiatives and ultimately drive success. We listen to the pains and challenges our customers face with scheduling, staffing, timing, etc… and we work together to come up with logical and time-effective solutions to those challenges.

By offering STS’ clients a means to openly collaborate in an effort to accomplish mutual goals, we swing the partnership door wide open and keep it ajar throughout the life of a project. Yes, companies hire STS to tailor RPO (Recruitment Process Outsourcing) solutions designed to suit very specific hiring needs, but it’s the relationships we form with our clients, the collaborative trust we build, that allows these partnerships to bare fruit for all parties involved.

The Client Services department at STS is just one small piece of the puzzle when it comes to creating “Solutions to Keep You Flying.” My team and I love to build strong working relationships with our customers, and we thrive on helping them create new, innovative ways to stay on top of their game in both the immediate future and beyond.

Thanks so much for taking the time, and if you have any questions, I can be reached via the following email address: Tamsin.Brosche@stsaerostaff.com